Welcome to Sudha (www.su-dha.com). By accessing and using our website, you agree to comply with these Terms & Conditions. Please read them carefully before making a purchase or using any of our services.
1. Introduction
Sudha, previously known as Nutan Creation, is a family-owned business specializing in handcrafted cotton products. These Terms & Conditions apply to all visitors, users, and customers of our website. By using our website, you accept these terms in full. If you disagree with any part of these terms, please do not use our services.
2. Eligibility
To place an order on our website, you must be at least 18 years old or have the consent of a legal guardian. By making a purchase, you confirm that you meet this requirement.
3. Product Information
We strive to display accurate product descriptions, images, and prices. However, slight variations in color, design, or size may occur due to the handmade nature of our products. If you have any questions about a product, please contact us before making a purchase.
4. Ordering and Payment
- Order Confirmation: Once you place an order, you will receive an email confirmation with the details of your purchase.
- Payment: We accept payments through secure online payment gateways. All transactions are encrypted for your security. Prices listed on our website are in Indian Rupees (INR) and include applicable taxes.
5. Shipping and Delivery
- Shipping: We offer domestic shipping within India. Orders are usually processed within 3-5 business days. Delivery times may vary based on your location and shipping method selected.
- Tracking: Once your order is shipped, we will provide you with a tracking number to monitor the status of your delivery.
- Delays: While we strive to deliver on time, unforeseen circumstances like weather conditions, holidays, or logistical issues may cause delays. We are not liable for such delays beyond our control.
6. Returns and Refunds
- No Return/No exchange
7. Intellectual Property
All content on the Sudha website, including images, logos, text, and product designs, is the property of Sudha and protected by copyright laws. You may not reproduce, distribute, or use any content without prior written permission from us.
8. Limitation of Liability
Sudha is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website, products, or services. Your use of our website is at your own risk.
9. User Conduct
You agree to use our website only for lawful purposes. You must not:
- Post or transmit any fraudulent, defamatory, or obscene content.
- Attempt to interfere with the security of the website or its network.
- Use any automated systems (e.g., bots) to access our services without permission.
10. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.
11. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes arising from your use of our website will be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.
12. Changes to Terms & Conditions
We reserve the right to update these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website, you agree to be bound by the revised terms.
13. Contact Us
If you have any questions about these Terms & Conditions, please contact us: